The funding and practical support for this project have generously been made available by the HEFCE Leadership, Governance and Management Fund and our project partners, Leeds Metropolitan University, Staffordshire University, the University of Wolverhampton, the Higher Education Mediation Service of the Oxford Centre for Higher Education Policy Studies, Martineau, Eversheds and Mills & Reeve and the Consortium on Negotiation and Conflict Resolution, College of Law, Georgia State University, USA.